Frequently Asked Questions
Q. What types of video media do you accept?
A. For uploading, I accept any type of video files EXCEPT files that are in the DivX format as they cannot be loaded into most editing programs. For mail, also i accept CD-ROM's, DVD's, and MiniDV tapes. VHS tapes are not currently accepted but will be soon.
Q. How and when do I pay for services?
A. Payments must be made prior to receiving your finished footage. If customers wish to preview the finished footage, a short clip will be provided via internet which has no sound and contains a watermark (a BIG CHRIS AIRWOLF across the screen.)
Q. Other than parcel services or mail, how else can I get my footage to chris airwolf?
A. Considering your file is not too large, you can upload your video footage via the internet to us and it can be returned the same way.
Q. How do I upload my footage to Chris airwolf?
A. Once you contact me via email, a website address will be provided to you if needed so that you may upload your video. After your video is uploaded, you then provide us the link to the file via email so i can download it and get to work.
Q. Should I compress my video footage before uploading it?
A.
No, it is recommended that you leave videos uncompressed, or compress
them with a "lossless" codec. You CAN however compress the file using
the .ZIP or .RAR format to reduce download/upload times.
Q. If i or me or we thats wants music in the music video do you Provide music?
A. No You Do Because i dont know what kind of music you want. you could be singing for all i know.
